Privacy Policy

Last Updated: April 25, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party.
Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Innovia GA, LLC, 3901 Roswell RD, Ste. 134, Marietta, GA 30062.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Georgia, United States.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Website refers to Innovia Life, accessible from https://innoviabh.com

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies - Type: Session Cookies. Administered by: Us. Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.
Cookies Policy / Notice Acceptance Cookies - Type: Persistent Cookies. Administered by: Us. Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies - Type: Persistent Cookies. Administered by: Us. Purpose: These Cookies allow us to remember choices You make when You use the Website.
Tracking and Performance Cookies - Type: Persistent Cookies. Administered by: Third-Parties. Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service
To manage Your Account
For the performance of a contract
To contact You
To provide You with news, special offers and general information
To manage Your requests
For business transfers
For other purposes such as data analysis and improving our Service

Sharing Your Personal Data

We may share Your personal information in the following situations:

With Service Providers
For business transfers
With Affiliates
With business partners
With other users
With Your consent

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account or by contacting Us.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

SMS Messaging Privacy

Consent to receive SMS messages is NOT a condition of purchase, registration, or use of any Innovia Life service. SMS session reminders are offered solely as an optional convenience.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Wireless Carrier Information

Your wireless carrier may collect data about your wireless usage, and their practices are governed by their own privacy policies. By providing your phone number and opting in to SMS reminders, you acknowledge that your carrier may share certain information with us or our service providers as necessary to deliver SMS messages.

SMS Service Provider

We use Twilio as our SMS service provider. Your phone number may be shared with Twilio solely for the purpose of delivering SMS messages to you. We do not sell your phone number or share it for marketing purposes. For more information about our SMS program, please see our SMS Terms & Conditions.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt-out by installing the Google Analytics opt-out browser add-on.

Payments

We use Stripe as our payment processor. Your payment card details are not stored by us; they are handled per PCI-DSS standards by Stripe.

GDPR Privacy

Legal Basis for Processing Personal Data

We may process Personal Data under the following conditions:

Consent
Performance of a contract
Legal obligations
Vital interests
Public interests
Legitimate interests

Your Rights under the GDPR

If You are a resident of the European Union, You have certain data protection rights:

Request access to Your Personal Data
Request correction of Your Personal Data
Object to processing of Your Personal Data
Request erasure of Your Personal Data
Request transfer of Your Personal Data
Withdraw Your consent

CCPA/CPRA Privacy Notice

Categories of Personal Information Collected

We collect the following categories of personal information:

Category A (Identifiers): Names, addresses, email, IP address, online identifiers
Category B (California Customer Records): Names, signatures, addresses, phone numbers, financial information
Category D (Commercial Information): Purchase history
Category F (Internet Activity): Service interaction data
Category L (Sensitive Information): Account credentials, geolocation

Your Rights under the CCPA/CPRA

California residents have the following rights:

Right to Notice: To be informed of data collection categories and purposes
Right to Know/Access: To request disclosure of collection, use, sale, and sharing practices
Right to Opt-Out: To direct Us not to sell Your personal information
Right to Correct: To correct inaccurate personal information
Right to Limit: To limit use/disclosure of sensitive personal information
Right to Delete: To request deletion of Your personal information
Right Against Discrimination: Not to be discriminated against for exercising Your rights

Exercising Your CCPA/CPRA Rights

To exercise any of these rights, please contact us at: support@innoviabh.com

Do Not Sell My Personal Information

We do not sell personal information as the term sell is commonly understood. We do allow Service Providers to use Your personal information for the business purposes described in Our Privacy Policy.

You can opt-out via:

NAI opt-out: http://www.networkadvertising.org/choices/
EDAA opt-out: http://www.youronlinechoices.com/
DAA opt-out: http://optout.aboutads.info/?c=2&lang=EN

California Privacy Laws

Do Not Track (CalOPPA)

Our Service does not respond to Do Not Track signals.

California Shine the Light Law

California residents with business relationships can request annual information about third-party personal data sharing. Contact: support@innoviabh.com

California Minor User Rights (Section 22581)

Minors under 18 may request removal of publicly posted content. Include associated email address in request. Be aware that Your request does not guarantee complete or comprehensive removal of content or information.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: support@innoviabh.com